Experience Guildford have just announced this year’s Customer Service Awards shortlists and we have made it to the last three in the Independent Retail category!
Thank you to everyone who nominated us. Now we will face the challenge/scrutiny of a secret shopper!
We won in 2013, 2014, 2015, 2016, 2017 and 2019 and in 2018 we were runner up! Now in 2022 (after a two year COVID break) we would like to get back to winning ways!
The awards have become a key annual event of the town, highlighting businesses that consistently put their customers first and covering the full retail and leisure mix!
German teddy bear manufacturer Hermann Spielwaren have just launched this very limited edition (only 70 pieces!) teddy bear to commemorate the platinum jubilee of Her Majesty Queen Elizabeth II's ascension to the throne.

HAPPY NEW YEAR!
Wherever you are in the world, we hope that 2022 proves to be a good year for you. We are excited here as The Bear Garden is celebrating 30 years this year! Where did that time go? Wow!
Best wishes,
Andrew, Jen, Petrina & Kate
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Oh I wish it could be a Jellycat Christmas every day!
And now it can be as the new CHRISTMAS collection from Jellycat has started to arrive! And what a festive treat they are! All are available to adopt now on the website!
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Steiff has just unveiled some wonderful new limited editions for Autumn/Winter this year! One of the most eye-catching pieces is Orinoco from The Wombles! We love him!
Please click below for more details on Orinoco and all the other limited edition pieces, which have just been launched!
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