CORONAVIRUS UPDATE

Unfortunately, we are still closed to shop visitors due to the latest COVID-19 lockdown restrictions.

 However, we are still sending out orders, as well as answering the phone and emails. Parcels will continue to be packed and the phone answered Monday to Friday by our dedicated team. Please be assured that we will be dispatching orders as fast as possible, as ever! Emails are monitored and answered 7 days a week!

Thank you for supporting our little independent shop during these difficult times. Please do not hesitate to contact us if you have any questions.

We look forward to being open to visitors again soon!

Stay safe and take care!
Best wishes,
The Bear Garden Team
(Last updated: 3rd March 2021)

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We first opened in Guildford town centre way back in 1992. As you can see from this photograph, we are a proper bricks and mortar business. So do feel free to come by and visit us in person!
For those unable to drop in, we offer the facility to order either over the phone or online.  In fact, we were the first UK teddy bear business to open an online shop in 1999.
You can order from us with confidence.  We are very proud of our award-winning customer service, having won Experience Guildford's Customer Service Awards in 2013, 2014, 2015, 2016, 2017 and 2019!

News

CORONAVIRUS UPDATE

January 05, 2021

Unfortunately, we are closed to shop visitors due to the latest COVID-19 lockdown restrictions.

However, we are still sending out orders, as well as answering the phone and emails. Parcels will continue to be packed and the phone answered Monday to Friday by our dedicated team. Please be assured that we will be dispatching orders as fast as possible, as always! Emails are monitored and answered 7 days a week!

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Happy New Year!

January 01, 2021

We would like to take this opportunity to wish you all the very best for 2021!

2020 has been a very challenging year for our 28 year old little shop and we hugely appreciate the support that everyone has given us during these unprecented times.

Here's to a better 2021! So, HAPPY NEW YEAR!

Best wishes,

Andrew, Jen, Petrina, Emma & Kate

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Happy Christmas!

December 25, 2020

Wishing all our beary friends a very peaceful, safe and, above all, Happy Christmas!

Thank you for having supported us throughout this challenging year.  We have really appreciated it.

Best wishes,

Andrew, Jen, Petrina & Kate
your Bear Garden team! 

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Christmas and New Year 2020 update!

December 23, 2020

The shop itself will not be open again until COVID-19 restrictions are lifted. However, we will be dispatching orders and answering the phone as usual on the following days over the Christmas period.
Tuesday 29th December
Wednesday 30th December
We will be back to normal operating hours from Monday 4th January!

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