Welcome to our website! As one of the UK's leading collectable teddy bear and soft toy specialists, we stock a comprehensive range of Steiff, Charlie Bears, Merrythought, Teddy Hermann, Kosen, Jellycat, artist bears and much more! Enjoy our website. Thank you for visiting!

The shop is open from Monday to Friday from 10am - 5pmPlease note: We are not open on Saturdays and Sundays

Best sellers

We first opened in Guildford town centre way back in 1992. As you can see from this photograph, we are a proper bricks and mortar business. So do feel free to come by and visit us in person!
For those unable to drop in, we offer the facility to order either over the phone or online.  In fact, we were the first UK teddy bear business to open an online shop in 1999.
You can order from us with confidence.  We are very proud of our award-winning customer service, having won Experience Guildford's Customer Service Awards in 2013, 2014, 2015, 2016, 2017 and 2019!


Guildford's Customer Services Awards 2022 shortlist announced!

July 31, 2022

Experience Guildford have just announced this year’s Customer Service Awards shortlists and we have made it to the last three in the Independent Retail category!Thank you to everyone who nominated us. Now we will face the challenge/scrutiny of a secret shopper! We won in 2013, 2014, 2015, 2016, 2017 and 2019 and in 2018 we were runner up! Now in 2022 (after a two year COVID break) we would like to get back to winning ways!The awards have become a key annual event of the town, highlighting businesses that consistently put their customers first and covering the full retail and leisure mix!

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Hermann Spielwaren launch Platinum Jubilee Teddy Bear

May 29, 2022

German teddy bear manufacturer Hermann Spielwaren have just launched this very limited edition (only 70 pieces!) teddy bear to commemorate the platinum jubilee of Her Majesty Queen Elizabeth II's ascension to the throne.

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Charlie Bears delivery!

April 27, 2022

A Charlie Bears delivery has just arrived with us today!
Their were lots of lovely characters in today's delivery!

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Online auction for War Child - Steiff British Collectors Bear 2022 - No 2 of the edition!

March 09, 2022

In our continued effort to offer some help to the children of Ukraine, we are auctioning this limited edition Steiff British Collectors Bear 2022 for our chosen charity War Child.

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