We are currently open from Monday to Friday from 10am - 5pm.  We are not yet open again on Saturdays, but emails are monitored.

Visitors should please note the following, which enables us to continue offering our award-winning service, while keeping everyone safe.

    • We are not a big shop, so visitor numbers at any one time are still being monitored. There may be a short wait before gaining entry as a result.
    • Please wear a face mask if you have one. We still wear ours to continue protecting ourselves and others.
    • Please use the hand sanitiser by the door when entering.
    • All surfaces & the card machine continue to be regularly cleaned, as well as after each use.

We continue to send out orders orders 5 days a week. Please note that there are still some pandemic-related delays in parts of the world, although things continue to improve.

Thank you for your continued support. Stay safe and take care!

Best wishes,
The Bear Garden Team
(Last updated: 25th August 2021)

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We first opened in Guildford town centre way back in 1992. As you can see from this photograph, we are a proper bricks and mortar business. So do feel free to come by and visit us in person!
For those unable to drop in, we offer the facility to order either over the phone or online.  In fact, we were the first UK teddy bear business to open an online shop in 1999.
You can order from us with confidence.  We are very proud of our award-winning customer service, having won Experience Guildford's Customer Service Awards in 2013, 2014, 2015, 2016, 2017 and 2019!


Jellycat's Christmas range arrives!

September 14, 2021

Oh I wish it could be a Jellycat Christmas every day! 

And now it can be as the new CHRISTMAS collection from Jellycat has started to arrive! And what a festive treat they are! All are available to adopt now on the website!


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Steiff launches Orinoco from The Wombles for Autumn/Winter 2021!

July 06, 2021

Steiff has just unveiled some wonderful new limited editions for Autumn/Winter this year! One of the most eye-catching pieces is Orinoco from The Wombles! We love him!

Please click below for more details on Orinoco and all the other limited edition pieces, which have just been launched!


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Shipping to EU countries has now re-started!

July 06, 2021

We have now received our required IOSS (Import One Stop Shop) registration number, which will enable us to continue delivering seamlessly into the EU.  So we are able to accept orders from any EU country once again.  This is great news!

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Re-opening to visitors on Monday 12th April!

April 10, 2021

We are re-opening to visitors on Monday 12th April.
We will be open Monday to Friday from 11am - 4pm. We are not yet open at weekends, but emails are monitored.
If you are coming to see us then please note the following:
  • The door is locked, so you just need to give us a knock!
  • One shopping "unit" is allowed in the shop at a time, whether an individual or a family.
  • Hands must be sanitised at the door and a face mask has to be worn.
  • All surfaces and the card machine are periodically cleaned, as well as after each use.

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