CORONAVIRUS LOCKDOWN: Shipping update.

DUE TO THE CURRENT UK LOCKDOWN IMPOSED ON 23RD MARCH 2020 THE BEAR GARDEN SHOP IS CURRENTLY CLOSED AND ORDERS PLACED ON THE WEBSITE WILL BE DISPATCHED ONCE A WEEK ON A FRIDAY.

We are currently sending orders out ONCE A WEEK to protect our team and the postal couriers at this difficult time. All orders are sent from the shop and are collected by Royal Mail. We took the decision to limit mail order to once a week during lockdown so that our team do not make unnecessary journeys to work and the Royal Mail only need to collect once to reduce their workload. This decision has not been taken lightly and we will dispatch all orders as soon as we can.

Thank you for your understanding and support as we navigate these hard times for our little independent shop. Please do not hesitate to contact us if you have any questions.

Stay safe and take care!
Best wishes,
The Bear Garden Team
(Last updated 08/04/20)

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We first opened in Guildford town centre way back in 1992. As you can see from this photograph, we are a proper bricks and mortar business. So do feel free to come by and visit us in person!
For those unable to drop in, we offer the facility to order either over the phone or online.  In fact, we were the first UK teddy bear business to open an online shop in 1999.
You can order from us with confidence.  We are very proud of our award-winning customer service, having won Experience Guildford's Customer Service Awards in 2013, 2014, 2015, 2016, 2017 and 2019!

News

VE DAY BANK HOLIDAY FRIDAY 8th MAY NOTICE

May 06, 2020

The early May Bank Holiday has been moved from Monday 4th May to Friday 8th May to celebrate the 75th Anniversary of VE Day, so we have moved our dispatch day this week to THURSDAY 7th MAY. Please be aware that orders placed after 3pm on Thursday will not be sent until next week. Priority shipping orders will not be delivered next day on the Friday but instead should arrive on Saturday 9th May. This is because Royal Mail will not deliver on the Bank Holiday. We will be updating our dispatch frequency in the next week following further guidance about the Lockdown measures from the Government. Thank you so much for all of your support!

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Easter Opening Hours

April 09, 2020

We will be shut for the whole of the Easter weekend this year.  The more restricted hours then usual are due to the coronavirus lockdown.

Good Friday - Easter Monday: Shut

Have a lovely Easter everyone.  And stay safe!!

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DISPATCH UPDATE 06/04/20

April 06, 2020

ATTENTION - VERY IM-PAW-TANT UPDATE!

PLEASE BE AWARE THAT DUE TO THE CURRENT UK LOCKDOWN IMPOSED ON 23RD MARCH 2020 THE BEAR GARDEN SHOP IS CURRENTLY CLOSED AND ORDERS PLACED ON THE WEBSITE WILL BE DISPATCHED ONCE A WEEK ON A FRIDAY.

We have taken the decision to now start mailing out ONCE A WEEK.  This will mean that bears begin to get to their new homes again and it will protect our team and the postal couriers at this very difficult time.

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Kosen's New Limited Edition Black Bear Cub

February 18, 2020

We have just received this wonderful new 24cm limited edition black bear for 2020 from Kosen.

Crafted by hand in Germany from finest mohair, he is limited to only 300 pieces worldwide.


Please click below for full details on this lovely new limited edition bear.

 

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