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Charlie Bears delivery!
A Charlie Bears delivery has just arrived, which is always fun! It features some lovely creations, including awesome 76cm Always There! Please click here to see who has arrived along with her! View full article →Pipkins Bears delivery arrives!
We have just received a delivery of lovely beary creations from bear artist Jane Mogford of Pipkins Bears.
Special Announcement
We are deeply saddened by the death of Her Majesty The Queen.
We thank Her Majesty for her outstanding life-long service and extend our heartfelt sympathy and thoughts to the Royal Family at this extremely sad time.
The Bear Garden will be closed on Monday 19th September, the official date of the State Funeral, as a mark of respect for Her Majesty Queen Elizabeth II.
We will resume normal opening hours on Tuesday 20th September at 10am.
We win at the 2022 Customer Service Awards!
Fantastic to win (and retain our title!) at Experience Guildford's 2022 Customer Service Awards this evening in the Independent Retailer category at The Yvonne Arnaud Theatre! 😁 View full article →Charlie Bears delivery!
A large Charlie Bears delivery arrived today featuring some wonderful new bears! View full article →Steiff's Piglet arrives!
He is nervous to be here, obviously!
Steiff's new Piglet limited edition is adorable! He follows in the footsteps of his best friends Winnie the Pooh, Eeyore and Tigger.
Princess Diana Memorial Teddy Bear by Hermann Spielwaren
Hermann Spielwaren have created this beautiful teddy bear to mark the 25th anniversary of the tragic and untimely death of Diana, Princess of Wales.
Royal Mail Strikes
Get your orders in now!Royal Mail will be on strike on 26th & 31st August, as well as the 8th & 9th September.
If you were thinking about placing an order, we really do recommend that you get it in as soon as possible! There will obviously be a back log of post to be cleared after each strike day. As a result, we anticipate there being up to three weeks worth of delays and disruption to the postal system. View full article →
Jen leaves The Bear Garden after 18 years!
It is with great sadness that Jen left us today for a new challenge! She has worked on and off at The Bear Garden for 18 years, starting with a Saturday job (her very first job) and gradually moving up to become manageress over the last decade! View full article →Guildford's Customer Services Awards 2022 shortlist announced!
Experience Guildford have just announced this year’s Customer Service Awards shortlists and we have made it to the last three in the Independent Retail category!
Thank you to everyone who nominated us. Now we will face the challenge/scrutiny of a secret shopper!
We won in 2013, 2014, 2015, 2016, 2017 and 2019 and in 2018 we were runner up! Now in 2022 (after a two year COVID break) we would like to get back to winning ways!
The awards have become a key annual event of the town, highlighting businesses that consistently put their customers first and covering the full retail and leisure mix!
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